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It happens to all small businesses. How do you find good help? Where do you go to get the caliber of personnel that is necessary to maintaining…
As the newest edition to the Summit Coaching team, I have been charged each week to focus on one of our 7 Critical Elements of Business Success. This…
Through the years, many companies attribute a big part of their success to the fact that they have in place a training program that drives the…
That’s a bold statement! If I didn’t believe it, I wouldn’t be a business owner. Here’s the main reason: from the very beginning, a…
We hate to admit it, but we’ve all had them. It’s the really tough or impossible-to-please customer. Some people are just tough. Some even…
Over the last month, both Nolan Painting, Inc. and Summit Services, Inc. completed their 2013 business plans and budgets. Every year I am…
Now that you have started planning for the New Year, perhaps you are looking around and realize you cannot do it alone. In addition to our regular…
It is that time of year again, the time when we all look at our scheduling boards and start to see gaps when the white starts to glare at you like…
There are a handful of business books I’ve read over the years that have made a tremendous impact on how I lead and coach. These have included…
Many contractors make promises to their customers as part of the sales process. Some, such as Nolan Painting, have adopted a promise that has become…