Category: Customer Relationship
What homeowners expect in an “Amazon Prime” world.
Guest Blog Post Contributor: Jeff Wraley, Founder & CEO of Groundwork
Long before the…
Every year as we reach our busy season and we are running a lot more projects, the opportunity presents itself to make mistakes and incur damages. We…
As the newest edition to the Summit Coaching team, I have been charged each week to focus on one of our 7 Critical Elements of Business Success. This…
We hate to admit it, but we’ve all had them. It’s the really tough or impossible-to-please customer. Some people are just tough. Some even…
It is that time of year again, the time when we all look at our scheduling boards and start to see gaps when the white starts to glare at you like…
I meet so many fine people in my professional and personal travels, and one thing interesting always strikes me- nobody ever wants to admit to…
To be successful, the Crew Leader must be constantly aware of the three things on a daily basis: (1) the customer, (2) the job, and (3) the…